For witnesses of violence

How to respond to family violence

10 steps for witnesses to family violence:
    • Hear.
    • Notice.
    • Respond.
    • Talk to the person who experiences violence and tell them you are ready to help.
    • Declare you are ready to act if the violence escalates.
    • Learn how to provide help.
    • Look up addresses and contact details of institutions and organisations that help families suffering from domestic violence.
    • Give the family members names, addresses, and contact details of institutions and organisations that help families suffering from domestic violence.
    • Talk to the abuser. Tell them you hear it and do not accept it.
    • Report it to authorities.

    REMEMBER: it is better to react ten times only to find out nothing bad was happening than not to respond this one time when someone might be seriously injured or killed!

You can report violence to:

112 the emergency service. Always call them when you witness violence escalation. The response team must intervene at this very moment.

Police stations.

Municipal Social Assistance Centre (Monday–Friday, 07:30 a.m. to 3:30 p.m.):

Interdisciplinary Team for Domestic Violence Prevention (Monday–Friday, 07:30 a.m. to 3:30 p.m.)

Blue Line Polish Emergency Service for Domestic Violence Victims

The contact details of these institutions are available here:

Talk to the person who experiences violence and tell them you are ready to help. Give them the contact details of the institutions handling cases of violence. Tell them about the institutions that help people who experience violence.

The Helpline of the City Social Welfare Centre
tel. 512 198 939 is intended mainly for women suffering from family violence. It is open 24/7 and accepts text messages.

Ośrodek Interwencji Kryzysowej (Crisis Intervention Centre)
ul. Rydygiera 45 a, Wrocław,
e-mail: stop.przemocy@mops.wroclaw.pl
tel. 71 796 40 85 is open 24/7. It offers shelter for those whose health or life is in danger and those in crisis. Legal and psychological help provided.

Specjalistyczny Ośrodek Wsparcia (Specialised Support Centre),
ul. Gen. T. Bora-Komorowskiego 31, Wrocław,
e-mail: aksonwroc@wp.pl,
tel. 71 736 06 82 is open from 9:00 a.m. to 9:00 p.m. and provides 24/7 shelter for people whose health or life is in danger because of domestic violence. The centre offers psychological, pedagogical, legal, and social aid.

Ośrodek Interwencji Kryzysowej AKSON (AKSON Crisis Intervention Centre),
ul. Gliniana 28/30, Wrocław,
e-mail: owiik@wp.pl,
tel. 71 352 94 03 provides 24/7 shelter for people whose health or life is in danger because of domestic violence

Stowarzyszenie na Rzecz Promocji Zdrowia CURATUS (CURATUS Health Promotion Association),
ul. Kleczkowska 5 outbuilding, Wrocław,
e-mail: curatus@o2.pl,
helpline number: 71 77 66 208 psychological help over the phone from Saturday to Sunday and holidays from 9:00 a.m. to 8:00 p.m.

Centrum Neuropsychiatrii NEUROMED (NEUROMED Centre for Neuropsychiatry),
ul. Białowieska 74 a, ul. Borowska 181-187, Wrocław,
e-mail: sekretariat@neuropsychiatria.com
tel. 71 7996 855 psychiatric help is offered over the phone Monday–Friday from 4:00 p.m. to 8:00 a.m. and Saturday–Monday from 8:00 p.m. to 8:00 a.m.

Fundacja Centrum Praw Kobiet (Centre for Women’s Rights Foundation),
ul. Ruska 46B, 2nd floor. room 208, 208 a, and 219, Wrocław,
e-mail: cpk_wroclaw@cpk.org.pl
tel. 511 506 216

Stowarzyszenie INTRO (INTRO Association),
Pl. Macieja 4/5/6, Wrocław,
e-mail: intro@psychotekst.pl
tel. 881 220 440 psychological help.

Stowarzyszenie Psychoedukacji i Terapii EVOLUTIO (EVOLUTIO Association for Psychological Education and Therapy),
ul Legnicka 65, ul. Strzegomska 55 room 203, Wrocław,
e-mail: evolutio.stow@gmail.com
tel. 731 450 926

Stowarzyszenie Pomocy Dzieciom i Ich Rodzinom w Szczególnie Trudnej Sytuacji Życiowej ISKIERKA (ISKIERKA Association for Assisting Children and Their Families in Particularly Difficult Life Situation)
pl. Macieja 5, Wrocław,
e-mail: iskierka.wroc@gmail.com
tel. 71 322 41 14 office hours Monday, Tuesday, Thursday 9:a.m. to 6:00 p.m. legal, psychological, and pedagogical help.

Fundacja NON LICET (NON LICET Foundation)
ul. Stalowa 6 a, Wrocław
e-mail: oik@go2.pl, fundacja@nonlicet.pl
tel. 71 361 97 70, 572 108 352 office hours Monday–Thursday from 4:00 p.m. to 8:00 p.m., psychological help.

 

Talk to the abuser. Tell them you hear it and do not accept it. Tell them they can get help and where to get it:

Wrocławskie Centrum Zdrowia (Wrocław Centre for Health),
Pl. Dominikański 6, Wrocław,
e-mail: arkadiuszklimczak@spzoz.wroc.pl
tel. 609899455 psychological help, correction and education programme.

Komisja Rozwiązywania Problemów Alkoholowych (Commission for Alcohol-related Problems),
ul. G. Zapolskiej 2/4, 50-032 Wrocław, room 352,
e-mail:wzd@um.wroc.pl
tel. 71 777 78 36 Monday–Friday 8:00 a.m. to 3:00 p.m.

Całodobowy Oddział Leczenia Uzależnień (Residential Addiction Ward), Lower Silesia Mental Health Centre,
ul. Wybrzeże J. Conrada-Korzeniowskiego 18, Wrocław,
tel. 71 77 66 279

Dzienny Oddział Terapii Uzależnień (Outpatient Addiction Ward), Lower Silesia Mental Health Centre,
ul. Wybrzeże J. Conrada-Korzeniowskiego 18, Wrocław,
tel. 71 77 66 280

Poradnia Terapii Uzależnień od Substancji Psychoaktywnych (Psychoactive Drug Addiction Clinic), Lower Silesia Mental Health Centre,
ul. Wybrzeże J. Conrada-Korzeniowskiego 18, Wrocław,
tel. 71 77 66 250, 71 77 66 300